Welcome to Emotional Alchemy and Wellness ("we," "our," or "us"). These Terms and Conditions govern your use of our website and services. By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these terms, please do not use our website.
1. Services Provided
We provide a range of therapeutic services, including virtual and in-person therapy sessions. The specific services and any associated fees will be detailed during your consultation or on our website.
2. Use of Our Website
You agree to use our website for lawful purposes only and in a manner that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the website.
3. Appointment Scheduling and Cancellation
a. Scheduling
Appointments can be scheduled through our website.
b. Cancellation Policy
Cancellations must be made at least 48 hours in advance. Failure to provide adequate notice may result in a cancellation fee.
4. Confidentiality
We are committed to maintaining the confidentiality of your personal information. Please refer to our Privacy Policy for more details on how we handle your data.
5. Limitations of Service
While we strive to provide comprehensive therapeutic services, there are limitations to the support we can offer:
- Specialized Concerns: If we do not have the necessary training to address a specific concern, we will discuss this with you and refer you to a more qualified professional.
- Severe Symptoms: For clients experiencing hallucinations, delusions, severe suicidal thoughts, self-harm, or extreme bipolar mood swings, more intensive support may be required than we can offer through weekly sessions. In such cases, we reserve the right to refer you to a more appropriate treatment provider.
6. Payment Terms
Payments for sessions are due at the time of the appointment unless otherwise agreed upon. We accept various forms of payment, including credit cards and electronic transfers. Specific payment details will be provided during the scheduling process.
7. Changes to Terms and Conditions
We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on our website, and continued use of our services indicates acceptance of the updated terms.
8. Liability
While we aim to provide the highest standard of care, we cannot guarantee specific outcomes from therapy. You agree to hold us harmless from any claims or damages that may arise as a result of using our services or products.
9. Contact Information
For any questions or concerns regarding these Terms and Conditions, please contact us at:
Emotional Alchemy and Wellness
emotionalalchemyandwellness@gmail.com
10. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of New Jersey, and any disputes relating to these terms will be subject to the exclusive jurisdiction of the courts of New Jersey .
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By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.